Banking in the age of instinct

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Banking in the age of instinct

Over the past 10 years, banks have faced the financial crisis fallout, regulatory reforms, and the birth of new competitors. What will the next decade bring? To survive and thrive, they must become instinctive banks or face extinction.

Our report explores how three macrotrends will have a major impact on the world and banking. Hit play to hear from Mark Sullivan, Genpact's global business leader for banking and capital markets, who explains how banks must connect, predict, and adapt while adopting digital technologies to transform for the future.