Report

Willful Disruption: Genpact Transforms Digitally to Help Digital Transformation

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Genpact has been profiled in Gartner’s report, Willful Disruption: Genpact Transforms Digitally to Help Digital Transformation.

We believe that the report provides valuable analysis of Genpact's journey from a process-focused company to a digital platform-based transformation business. 

As Gartner says: “To spur technology innovation, CIOs building or expanding digital businesses should work with their chief strategy officers to:

  • Seek partners who expose platform capabilities that can be leveraged beyond the provider’s own solutions to build next-generation transformation
  • Grow a culture of innovation that tolerates failure as a mechanism to evolve to more successful outcomes”

We find that the report offers useful insight on the value of a partner that has a flexible digital platform, strong AI capabilities, and a culture of innovation. Read it here.

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Willful Disruption: Genpact Transforms Digitally to Help Digital Transformation

Read the report