Ecommerce

Deliver personalized, safe experiences with sharper customer insights and online safety

Young woman unpacking parcels with footwear, feeling happy with new online purchases, sitting in the bedroom at home

An AI-powered customer service solution for Amazon device customers. Read the case study

Stay ahead of changing consumer behavior and scale your business with operational excellence

Advanced technologies can boost ecommerce sales and customer loyalty by using customer data to create highly personalized, seamless shopping experiences.

Extract valuable insights to connect with customers and predict their needs and behaviors.

Your challenges, our solutions

Solutions
Services

Connected Commerce

Unlock growth with a robust commerce strategy, integrated UX, and intelligent operations

Cora ContactUs.AI

Reimagine the end-to-end customer contact experience with AI

SMB Sales Enablement

Boost sales to your SMB customers with analytics, and smart processes

Customer Care Services

Utilize AI-powered care for happy, loyal customers

Financial Crime Risk Management Services

Protect your customers, institution, and community from financial crime

Sales and Commercial Services

Accelerate customer success and loyalty through data-driven marketing and sales

Trust and Safety Services

Protect users, businesses, and brands through positive online experiences across platforms

Real value for our clients

Discover how we drive real-world transformation at scale.

View all case studies

Growth

The art of persuasion: Improving digital ad quality. Read more

Young woman shopping clothes in a market stall

Environmental, social, and governance

Driving ESG progress for Zalando with indirect sourcing insights. Read more

African American small business owner in his 30s talking on smartphone, holding elastic band ball and looking away, confident creative professional in modern studio

Growth

How to scale profitable SMB sales: A Google Ads case study. Listen now

Growth

How to scale profitable SMB sales: A Google Ads case study. Listen now

Environmental, social, and governance

Driving ESG progress for Zalando with indirect sourcing insights. Read more

Growth

The art of persuasion: Improving digital ad quality. Read more

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A leader in digital commerce services

Leader

ISG Provider Lens™, Data Science, Data Engineering, and Data Management, 2023

Leader

Trust and Safety Services, 2024

Leader

Financial Crime and Compliance Services, 2024

Leader

Customer Experience Services, 2024

Horizon 2 Enterprise Innovator

High Tech Services 2024

Point of view

Protecting the digital wallet

How trust and safety and financial crime teams are uniting to combat online payment risks and protect platforms' users and brand reputation.

Green Home. happy trendy middle aged woman with long wavy hair with credit card making online shopping on e-commerce website in the modern house in sunny day.

Cloud

Point of view

Reinventing customer care with AI: Increased revenue and happier customers

Adopting a joined-up, AI-first approach across the customer care value chain can deliver results across the whole enterprise. Deliver a total experience.

An expert in ecommerce

is a click away

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Point of view

Video

Report

Ecommerce