E-commerce
Increase sales and customer loyalty by streamlining supply and transforming customer experiences
Overview
At every touchpoint, customers expect rich, personalized online shopping experiences. Our digital solutions enable e-commerce firms to extract insights from their customers' data to predict behaviors and deliver superior experiences across channels.
Featured solutions
We create experiences that connect people, deliver customer value, and drive meaningful outcomes for organizations.
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Cloud
Cloud is the future. Discover cloud services and solutions that can support business resilience, agility, and innovationLearn more -
Data and analytics
Accelerate your digital transformation journey with advanced analytics and AILearn more -
Experience
Put the needs of employees, customers, and partners at the heart of your digital transformation strategyLearn more -
Finance and accounting
Finance and accounting solutions that realize profitable growth, build resilience, mitigate risk, and fuel innovationLearn more -
Risk and compliance
Explore how Genpact's risk and compliance services help organizations mitigate business and financial risks, and improve regulatory complianceLearn more -
Sales and commercial
We build future-ready sales and commercial operations that delight customers, boost revenue, and improve marginsLearn more -
Sourcing and procurement
Grow profits, mitigate risk, and transform spend management with our strategic sourcing and procurement servicesLearn more -
Supply chain management
Boost resilience and agility with our supply chain management servicesLearn more -
Trust and safety
Embed digital trust and safety operations into the core of your business to help build platform trust, protect users, and create safe user experiencesLearn more
Why Genpact
Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Fortune Global 500 companies, we drive real-world transformation at scale. We think with design, dream in digital, and solve problems with data and analytics.
How we think
Use the insights we've gathered from our work with companies around the world to build resilience, innovation, and growth.
