Technology distribution

Build tech distribution operations that drive growth and a better customer experience

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HFS names Genpact a market leader in supply chain services. Read the report

Boost on-time, in-full orders, streamline operations, and drive growth

Our work with technology distribution companies helps improve operations so they can deliver orders on time and in full. By connecting supply ecosystems with advanced technologies, we provide a comprehensive view of supply chain and logistics processes, and improve customer service.

Your challenges, our solutions

Solutions
Services

Cora OrderAssist

Reimagine order management with AI to boost customer experiences and gain better insights

Customer Renewals Management

Reduce customer churn and boost sales with a bespoke suite of products and services

Revenue Leakage Prevention

Plug revenue leaks across your sales-to-cash process with channel revenue optimization

Sales and Operations Management

Boost sales force results with integrated sales and operations management

Sustainable Supply Chain with AWS

Adopt AWS solutions to build circular supply chains and improve regulatory compliance

Customer Care Services

Utilize AI-powered care for happy, loyal customers

Sales and Commercial Services

Accelerate customer success and loyalty through data-driven marketing and sales

Supply Chain Management Services

Eliminate silos, enhance visibility, and build resilience with advanced tech and AI

Real value for our clients

See how our advanced tech and data-driven approach enables our clients to meet their vendor, partner, and customer needs.

View all case studies

Employee experience

Transforming the sales crediting experience for a hi-tech leader. Read more

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Growth

Revenue-boosting contract management for a cloud computing firm. Read more

Powering AI Innovation. Read more

Employee experience

Transforming the sales crediting experience for a hi-tech leader. Read more

Growth

Revenue-boosting contract management for a cloud computing firm. Read more

Powering AI Innovation. Read more

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Teaser 1
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A leader in the technology distribution industry

Leader

PEAK Matrix® Finance & Accounting Service Provider report, 2024

Leader

Magic Quadrant for Finance and Accounting BPO Services, 2024

Leader

PEAK Matrix® Procurement Outsourcing Service Provider, 2024

Leader

PEAK Matrix® for Advanced Analytics and Insights Services, 2023

Leader

Generative Enterprise™ Services, 2023

Point of view

Reinventing customer care with AI: Increased revenue and happier customers

Adopting a joined-up, AI-first approach across the customer care value chain can deliver results across the whole enterprise. Deliver a total experience.

The gen AI countdown

Discover how gen AI is transforming organizations, driving strategic innovation, and creating long-term value. Read insights from 550 senior leaders.

READ THE REPORT

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A tech distribution expert is a click away

LET'S TALK

Brief

Point of view

Genpact Intelligence

Technology distribution