Powered by AI, our digital platform is transforming what’s possible across industries.

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  • Core Business Services Discover how Genpact’s deep domain knowledge helps reimagine key processes and customer experiences.
  • Procurement and Supply Chain Bring the power of digital at the macro and micro level of every element of your process.
  • Risk and Compliance Get ahead of risks and enable more robust compliance with our powerful solutions.
  • Finance & Accounting Build a next-generation finance function and become a strategic business partner.
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Commercial Banking

Faster loans, happier customers

To become industry leaders commercial banks need to embrace a customer-first operating model. Genpact enables commercial banks to address their customers' changing needs and transform into a bank of the future. We combine our process excellence with cutting-edge technologies to drive results and make your business more competitive and agile.

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Commercial Banking Highlights

  • $
    200
    billion in assets managed
  • +
    4
    K
    domain experts
  • 18
    +
    global delivery centers

Commercial Banking Solutions

With more than 4,000 lending and finance experts based in 18 countries, we have the data and experience to take an insight-driven, customer-centric approach. This expertise makes our clients' businesses more scalable, predictable, transparent, and intelligent, which generates growth and drives compliance.

Insights on Commercial Banking

 
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Reaching for the cloud to make small businesses' dreams come true
INSTINCTIVE ENTERPRISE
Webinar
Banking on change
DIGITAL TECHNOLOGY
Report
Everest Group names Genpact a leader in business process services for banking…
BUSINESS RESILIENCE
Case study
Helping to deliver fast and direct economic relief to small businesses…
EXPERIENCE
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Enhancing the customer experience with a one-stop portal
DIGITAL TECHNOLOGY
Video
The CARES Act: Helping banks deliver at pace and scale
INSTINCTIVE ENTERPRISE
Research report
Banking in the age of instinct
ARTIFICIAL INTELLIGENCE
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Commercial banking and the customer experience imperative
INSTINCTIVE ENTERPRISE
Video
Banking in the age of instinct: From financial services to financial betterment…
EXPERIENCE
Case Study
Driving toward $26 million in business impact
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Article
What should banks focus on in 2020 and beyond?
EXPERIENCE
Blog
Optimized reality: Why banks must meet people where they are​
ADVANCED OPERATING MODELS
Report
Gearing up for servitization in auto finance
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Video
Commercial banking's changing landscape
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Article
Education and transparency in artificial intelligence in banking
INSTINCTIVE ENTERPRISE
Blog
Banking trends to expect by 2025
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Article
Banking customers will embrace AI if they trust what's behind the curtain…
ADVANCED OPERATING MODELS
Report
Everest Group names Genpact a leader in banking BPO Digital Capability…
EXPERIENCE
Blog
The art and science of customer experience in commercial banking
ARTIFICIAL INTELLIGENCE
Article
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