Powered by AI, our digital platform is transforming what’s possible across industries.

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  • Core Business Services Discover how Genpact’s deep domain knowledge helps reimagine key processes and customer experiences.
  • Finance & Accounting Build a next-generation finance function and become a strategic business partner.
  • Procurement and Supply Chain Bring the power of digital at the macro and micro level of every element of your process.
  • Risk and Compliance Get ahead of risks and enable more robust compliance with our powerful solutions.
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Hear from industry experts and thought leaders for insights on how to realize potential.

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See how our teams are creating bold breakthroughs for our clients, partners, and communities.

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Commercial Banking

Faster loans, happier customers

To become industry leaders commercial banks need to embrace a customer-first operating model. Genpact enables commercial banks to address their customers' changing needs and transform into a bank of the future. We combine our process excellence with cutting-edge technologies to drive results and make your business more competitive and agile.

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Commercial Banking Highlights

  • $
    200
    billion in assets managed
  • +
    4
    K
    domain experts
  • 18
    +
    global delivery centers

Commercial Banking Solutions

With more than 4,000 lending and finance experts based in 18 countries, we have the data and experience to take an insight-driven, customer-centric approach. This expertise makes our clients' businesses more scalable, predictable, transparent, and intelligent, which generates growth and drives compliance.

Insights on Commercial Banking

 
Digital Technology Video
Digital in commercial banking
Advanced Operating Models
Report
Gearing up for servitization in auto finance
Advanced Operating Models
Video
Commercial banking's changing landscape
Artificial Intelligence
Article
Education and transparency in artificial intelligence in banking
Instinctive Enterprise
Blog
Banking trends to expect in the next decade
Artificial Intelligence
Article
Banking customers will embrace AI if they trust what's behind the curtain…
Advanced Operating Models
Report
Everest Group names Genpact a leader in banking BPO Digital Capability…
Experience
Blog
The art and science of customer experience in commercial banking
Artificial Intelligence
Article
There's an AI for that
Experience
Webinar
The art and science of customer experience in commercial banking
Digital Technology
Blog
Credit and compliance risk: from walls to bridges
Artificial Intelligence
Article
Life after LIBOR 
Advanced Operating Models
Video
Pitney Bowes partners with Genpact to deliver best-in-class financial operations…
Digital Technology
Webinar
Transform your lending firm into a digital lender of the future  
Experience
Video
Transforming the customer onboarding experience with AI
Digital Technology
Report
Fast times call for fast decisions in commercial lending
Digital Technology
Point of View
Credit digital transformation with helping lenders compete
Robotic Process Automation
Case Study
A roadmap to best-in-class commercial lending
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Our Leadership

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