Streamline your organization with a digital business platform

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Eliminating manual processes is an essential part of becoming a digital workplace, and a digital business platform (DBP) can help. DBPs intelligently coordinate interactions between people, software, and machines to help your organization run more smoothly.

DBPs can support with three key areas:

  • Improving the customer experience
  • Embracing opportunities for automation
  • Mastering the use of cognitive AI

Aragon Research, an independent research and advisory firm, predicts that by 2020, 65% of enterprises will augment or retire 40% of legacy processes in favor of processes or applications based on one or more DBPs.

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A helping hand to assess digital business platforms

Read the Aragon Research Globe for Digital Business Platforms, 2018.

Download Report

But where do you start when selecting a DBP? Download the latest report from Aragon Research that splits providers into four groups:

  • Leaders
  • Contenders
  • Innovators
  • Specialists

As part of the leaders’ category, Genpact has the expertise to transform your organization into a digital workplace.
Read the report to see why.