Instinctive enterprise

Manufacturing in the age of instinct

As the world evolves, leading manufacturers are offering connected services to support customers. We reveal how successful manufacturers must connect, predict, and adapt to transition from developing products to engineering experiences.

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Trends changing manufacturing

Driven by the changing expectations of new generations, three macrotrends are shaping the future — and manufacturers must adapt to secure customer loyalty.

1. Optimized reality

By blending technology and people, manufacturers can create augmented workforces and systems equipped to deliver hyper-personalized services and experiences.

Manufacturing in the age of instinct optimized reality

2. Ethical impact

Manufacturers who control standards and sources across supply chains are meeting customer expectations for companies to be ethically and environmentally responsible.

Manufacturing in the age of instinct ethical impact

3. Whole-system planning

Manufacturers must be willing to own less and explore new partnerships to unlock and realign the capital required for service-led business models.

Manufacturing in the age of instinct whole system planning

The instinctive manufacturer

To navigate these macrotrends, manufacturers must become instinctive enterprises – a next-generation business that connects, predicts, and adapts at speed, with AI embedded as its neural wiring.

Connect

Build connected ecosystems to create sustainable, innovative, and cost-effective products and services.

Predict

Use analytics and advanced technologies to make predictions that improve visibility and decision making.

Adapt

Create adaptive workforces and forge powerful partnerships to exceed customer expectations.