Webinar

Bridging the human and digital divide in banking

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As banks become increasingly digital success requires seamless integration between the front, middle, and back offices.

Genpact's Consumer Banking Global Practice Leader Amit Bhaskar — together with its Transformation Services Leader Raja Bose and Customer Experience Leader Michelle Palomera — share findings and provide examples of how to deliver and measure a consistent, high-quality experience across channels to create engaged, loyal customers.