People & technology: The challenges in industrializing analytics operations

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Hundreds of large organizations, many, perhaps most, companies, struggle to scale the analytics effort beyond pockets. People scarcity and technology complexity challenges abound. Data velocity, quantity, and the complexity typical of unstructured data as well as the quest for predictive analysis have added dimensions to the problem. Gianni Giacomelli, CMO Genpact explains how these challenges can be addressed.