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Customer experience transformation: Moving from cost to outcomes with AI
Discover how AI-led innovation is reimagining customer experience and creating a future where customer service is measured in outcomes instead of costs.
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Volkswagen Financial Services revs up customer care with generative AI
Genpact's Cora Knowledge Assist is helping Volkswagen Financial Services' customer service agents get up to speed and resolve customer queries faster.
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The future of AI for healthcare and Bupa
Hear Bupa's views on the potential for AI and generative AI to transform the healthcare industry.
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