Life and annuity

Build data-driven underwriting and sharper risk management with AI and digital technology

Genpact's unified orchestration layer transforms employee experience and productivity for life and annuity insurers – without costly platform replacements. Read more

Future-fit annuity operations

We help life and annuity insurers future-proof their technology investments, manage risk effectively, and improve customer experiences. With advanced technologies and our deep industry knowledge, we equip carriers with the solutions they need to thrive in a fast-changing insurance landscape.

Your challenges, our solutions

Solutions
Services

Actuarial Solutions

AI-led actuarial expertise enabling life and annuity insurers to innovate and add value

Insurance TPA Solutions

Transform your L&A operations with our outcome-driven advisory and transformation services

L&A Underwriting Triage

An AI-powered underwriting triage solution to combat fragmented systems and boost value

Life and Annuity Analytics

An advanced marketing and distribution analytics solution that boosts insurance sales

Life and Annuity Customer Service

Predictive, empathetic, and omnichannel customer care that attracts and retains customers

Orchestration for L&A Operations

Create data-driven workflows for a seamless and efficient digital experience

Customer Care Services

Utilize AI-powered care for happy, loyal customers

Finance and Accounting Services

Build growth, agility, and financial resilience for a sustainable future

Risk and Compliance Services

Elevate how you manage risk, financial risk, and financial crime to meet regulatory needs

Real value for our clients

Learn how our solutions improve insurance operations across various business lines, including life, annuity, supplemental health, retirement services, and disability.

View all case studies

Operational excellence

The Standard and Genpact: Partnering for growth and customer peace of mind. Read more

Analytics

Revealing better ways to do business with agile analytics. Read more

Analytics

Transforming finance for a global insurer: A new operating model with the tools and mindset for change. Read more

Operational excellence

The Standard and Genpact: Partnering for growth and customer peace of mind. Read more

Analytics

Revealing better ways to do business with agile analytics. Read more

Operational excellence

Analytics

Transforming finance for a global insurer: A new operating model with the tools and mindset for change. Read more

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Teaser 1
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A leader in annuity life insurance

Leader

Financial Crime and Compliance Operations Services, 2021-2024

Leader

Generative Enterprise™ Services, 2023

Horizon 3 Market Leader

HFS Horizons: Customer Experience Service Providers, 2024

Point of view

Insurance insights: Agile transformation

Watch our panel of insurance industry experts discuss the governance, talent, culture, and partnerships required for agile transformation.

WATCH THE VIDEO VIEW ALL INSIGHTS

Young smiling businesswoman with umbrella and shoulder bag walking down city street during rain

Analytics

Point of view

Executive insights on life and annuity insurance

Niall McConville, former general manager of retail distribution for TAL, weighs in on the biggest trends impacting the life and annuity insurance industry.

WATCH THE VIDEO

New business models

An expert in annuity is a click away

LET'S TALK

Point of view

Video

Report