Granular insights, big-picture impact: Intelligent ops for seamless policy administration
Recent research shows a marked decline in net income for L&A insurers, making cost control and optimized collections more critical than ever.
For over 15 years, Genpact's third-party administrator services – powered by deep industry expertise, intelligent operations, and a future-ready digital ecosystem – have helped insurers streamline workflows, boost productivity, and drive scalable transformation beyond cost savings.
Optimize policy administration and drive transformation with AI-driven automation, reducing costs and improving efficiency.
Our TPA clients have reported up to
50%
boost in productivity with automation and technology
How it works: Seamless end-to-end policy administration
With an in-depth analysis of your business processes, we identify inefficiencies and set clear improvement benchmarks. Our holistic playbook drives transformation at every stage:
Advise: Assess challenges, uncover opportunities, explore digital strategies, optimize costs, and refine data management
Transform: Automate underwriting, claims, policy services, and more for efficiency
Operate: Provide end-to-end support, from new business and actuarial services to contact centers and compliance
Powering scalable transformation with intelligent operations
Our intelligent operations (IO) approach combines digital solutions, analytics, and a global operating model to accelerate transformation at scale. Powered by Genpact Cora, our unified orchestration streamlines operations within a simplified system of engagement without adding complexity. Embedded analytics drive real-time decision-making. Our platform-agnostic approach adapts to evolving regulations, market shifts, and customer expectations while also enabling a seamless global delivery model.
