Consumer electronics

Rethink business models to get closer to customers and drive growth and innovation

Young woman unpacking parcels with footwear, feeling happy with new online purchases, sitting in the bedroom at home

An AI-powered customer service solution for Amazon device customers. Read the case study

Transform your consumer electronics business

Consumer electronics companies are shifting to deliver exceptional customer experiences rather than just sell products. We'll help you improve product launches, streamline operations, and drive growth through innovative business models.

Your challenges, our solutions

Solutions
Services

Channel Revenue Optimization

Plug revenue leaks by combining order management analytics and automation

Cora OrderAssist

Reimagine order management with AI to boost customer experiences and gain better insights

Sales and Operations Management

Boost sales force results with integrated sales and operations management

Sustainable Supply Chain with AWS

Adopt AWS solutions to build circular supply chains and improve regulatory compliance

Third-Party Risk Management

Limit exposure to third-party risks to protect your reputation and bottom line

Finance and Accounting Services

Build growth, agility, and financial resilience for a sustainable future

Sales and Commercial Services

Accelerate customer success and loyalty through data-driven marketing and sales

Supply Chain Management Services

Eliminate silos, enhance visibility, and build resilience with advanced tech and AI

Real value for our clients

Create memorable experiences that drive growth and differentiate your brand in a competitive market.

View all case studies

Joyful middle aged man get his delivery with heaphones at home

Sound practices: Reinvigorating the supply chain for an audio equipment giant. Read more

Analytics

Syncing supply and demand for an electronics giant. Read more

Resilience

Elevating Qualcomm's supply chain performance with integrated business planning. Read more

Teaser 1
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A leader in the consumer electronics industry

Horizon 3 Market Leader

HFS Horizons: Supply Chain Services, 2024

Leader

Magic Quadrant for Finance and Accounting BPO Services, 2024

Leader

PEAK Matrix® Procurement Outsourcing Service Provider, 2024

Enterprise Innovator

High Tech Services 2024

Market Leader

Generative Enterprise™ Services, 2023

Leader

PEAK Matrix® for Advanced Analytics and Insights Services, 2023

Report

CFOs: Play a key role in shaping business strategy

Read insights from 21 finance leaders who are driving their businesses to new levels of success in an AI era.

READ THE REPORT VIEW ALL INSIGHTS

Point of view

Aftermarket services transformation: The business of experience delivery

Put experience at the heart of aftermarket transformation to boost customer loyalty.

Read How

workers checking and inspecting metal machine part items for shipping. male and woman checking the store factory. industry factory warehouse. The warehouse of spare part for machinery and vehicles.

Supply chain resilience

Point of view

Generative AI in procurement: A fast-moving landscape

Generative AI will impact how procurement operates and the supply base. Read the implications for both and how to maximize results and minimize risks.

CFOs: Play a key role in shaping business strategy
Aftermarket services transformation: The business of experience delivery
Generative AI in procurement: A fast-moving landscape

An expert in consumer electronics is a click away

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Brief

Point of view

Genpact Intelligence

Consumer electronics