Consumer electronics industry
Improve customer experiences, optimize value chains, through our consulting and digital expertise in consumer electronics industry
Overview
Leading electronics brands are shifting from selling products to delivering experiences. We help you create exceptional customer experiences, optimize new product introductions, and transform operations to drive growth through new business models.
Featured solutions
Integrated sales and operations management
Genpact combines consultancy, digital tools, analytics, and managed services to build a world-class, integrated sales and operations for our consumer tech clients.
Channel revenue optimization
We fuse order management analytics and automation to cut invalid claims and deductions and help you reduce leakage by up to 50% -- all while boosting customer satisfaction.
Supply chain planning
We take a holistic approach to supply chain planning that starts with consulting and concludes with fully reimagined S&OP processes.
Manufacturing supply chains: Parts management as-a-service
Our model integrates order management, buffer stock planning, and demand-based fulfillment into a single system for parts management and fulfillment.
- Operational excellence
From master data management to business data services
The ability to turn data into insights is critically important to helping enterprises be resilient.
Why Genpact
How we think
- Customer and employee experience
Four steps to improving the customer experience with data and analytics
LEARN MORE- Customer and employee experience
Forecasting customer experience priorities in the post-pandemic era
READ MORE- AI and data analytics