Consumer electronics industry

Improve customer experiences, optimize value chains, through our consulting and digital expertise in consumer electronics industry

consumer electronics industry

consumer electronics industry

Overview

Leading electronics brands are shifting from selling products to delivering experiences. We help you create exceptional customer experiences, optimize new product introductions, and transform operations to drive growth through new business models.

Featured solutions

Integrated sales and operations management

Genpact combines consultancy, digital tools, analytics, and managed services to build a world-class, integrated sales and operations for our consumer tech clients.

Channel revenue optimization

We fuse order management analytics and automation to cut invalid claims and deductions and help you reduce leakage by up to 50% -- all while boosting customer satisfaction.

Supply chain planning

We take a holistic approach to supply chain planning that starts with consulting and concludes with fully reimagined S&OP processes.

Manufacturing supply chains: Parts management as-a-service

Our model integrates order management, buffer stock planning, and demand-based fulfillment into a single system for parts management and fulfillment.

Cora Finance Analytics

Cora Finance Analytics combines advanced analytics, data science, and industry expertise to improve the quality of decisions and drive better business outcomes.

Build resilience with an agile FP&A function

We help companies create a more agile FP&A function by adopting integrated business planning, analytics on demand, and scalable operating models.

The ability to turn data into insights is critically important to helping enterprises be resilient.

Operational excellence

From master data management to business data services

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Why Genpact

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Sound practices: Reinvigorating the supply chain for an audio equipment giant

Lightning-fast demand forecasting was the goal. A full-fledged transformation was the outcome.

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Improving customer care during a global crisis

We helped a global technology provider pivot to a remote workforce in 24 hours to keep employees safe and customers happy.

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Syncing supply and demand for an electronics giant

Panasonic used augmented intelligence to predict and adjust to fluctuations in demand and improve the availability of inventory.

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How we think

See how we can help you build supply chain resiliency, transform your digital operations, and achieve greater revenues.

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Resilience

Looking to the future of consumer electronics manufacturing

Customer and employee experience

Four steps to improving the customer experience with data and analytics

Customer and employee experience

Forecasting customer experience priorities in the post-pandemic era

AI and data analytics

Master data: The analytics 'plumbing' that matters to the CEO

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