How to stop revenue leakage across sales to cash.
Plug revenue leaks across channels to boost your bottom line
Businesses that rely on channel partners can lose up to 10% of channel revenue due to problems with promotions, pricing and allowances, order fulfillment, and fines and penalties.
Genpact's channel revenue suite reduces losses across the whole revenue cycle using a combination of analytics, AI, and deep order management expertise.
The analytics hub helps to reduce inaccurate pricing, unfulfilled contracts, and delays in rebate payments.
Clients have seen up to
30%
boost to customer satisfaction
Genpact Cora AI platform's automation quickly identifies and resolves the root causes of disputes and deduction queries.
Clients using our automation tools saw up to
50%
reduction in manual inputs and lower-value tasks
Consultants with industry-specific market knowledge and order management expertise hit the ground running.
We support our clients with a team of
>300
order management experts across the globe
A holistic, end-to-end approach focused on stakeholders
We start with a 360-degree view of your existing order and supply chain landscape to develop a service design blueprint that focuses on the needs of customers, partners, and employees to deliver stakeholder-centric ways of working.
AI-enhanced decision-making
Genpact's Cora AI platform identifies and resolves root causes of disputes and deduction queries, simplifies contract management, and provides insights to make better decisions.
Sharper insights
Our analytics hub provides channel partners with visibility of different types of penalties, identifies root causes, and performs automated resolution. It also separates valid and invalid deductions to prevent future issues and recover lost revenue for order management.
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