Management Team

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Gianni Giacomelli

Chief Innovation Officer

Gianni Giacomelli serves as Chief Innovation Officer at Genpact.

In this role, Gianni drives and sponsors Genpact’s strategic initiatives aimed at sustaining clients’ transformation as digitally enabled companies. These initiatives include design-driven digital transformation initiatives and methods that take into account the human and organizational side of technological change.

Gianni also plays a leading innovation role in Genpact’s initiative with the Massachusetts Institute of Technology (MIT) to establish a Collective Intelligence Design Lab aimed at exploring and designing combined people-machine groups that are able to generate radical innovation.

He is widely published and quoted, and is a frequent speaker at trade conferences. Gianni has authored several scientific papers in collaboration with MIT researchers and is an active blogger on digital and workplace topics.

In addition to leading many of Genpact’s portfolio extensions leveraging technology and analytics, Gianni chaired and launched Genpact’s Research Institute and was one of the main architects of the revolutionary Lean Digital approach intended to harness the power of digital technology in business operations.

Gianni joined Genpact in 2010 to lead New Product Innovation and also served as Chief Marketing Officer for three years.

His career spans more than 24 years across innovation strategy, marketing, and transformation consulting with global and emerging leaders in professional services (such as Boston Consulting Group, Everest and Datamonitor) and software (SAP). He started his career in marketing analytics with the Danone Group.

Gianni holds a post-graduate degree in organizational and social behavior from the London School of Economics and a business administration degree from the EME Strasbourg Business School and the University of Florence. He has completed advanced education programs on innovation at Harvard University and at the Massachusetts Institute of Technology.

Gianni has lived in seven countries across Europe, North America and Asia.