Balkrishan “BK” Kalra is the President and Chief Executive Officer of Genpact and a member of its Board of Directors. 

BK is leading Genpact through a strategic pivot to establish the company as a global leader in Agentic and Advanced Technology Solutions, building on the strengths of its Core Business Services through data and AI, digital technologies, and advisory. His leadership has helped clarify Genpact’s process foundry approach as a differentiator, where the company fuses decades of deep process intelligence and industry domain expertise with AI and advanced technologies to rapidly scale best-in-class approaches and deliver business outcomes. 

A founding team member since Genpact’s spinout from GE, BK has spent decades shaping the company’s growth and culture. He holds a Master of Business Administration in finance and a bachelor’s degree in chemical engineering and is a certified Lean Six Sigma Black Belt. 

A core conviction drives BK’s approach: “There is no artificial intelligence without process intelligence” – a belief that has shaped both Genpact’s strategy and his voice on the responsible deployment of AI and digital technologies to achieve tangible business outcomes.

BK also serves on the Board of Catalyst, a global nonprofit dedicated to accelerating women’s advancement and building more inclusive workplaces – a cause he sees as inseparable from building high-performing organizations. He describes himself as a “dad first” to his two daughters, a committed marathon runner, an average golfer, and an aspiring mountain climber.