Global Operating Officer
Sameer Dewan is Genpact’s global operating officer
In this role, Sameer is responsible for all of Genpact’s global operations, client service delivery across operations, and digital and technology services. A key part of his leadership role is driving continuous improvement and agility, increasing efficiency in the company’s growing operations, and optimizing data and technology enablement.
Sameer has been in leadership roles of increasing responsibility at GE and Genpact and was instrumental in setting up, running, and growing multiple businesses at Genpact. His holistic approach to serving clients, extensive experience across operations, and his expert grasp of digital technologies, have helped him lead large, successful businesses over the years.
Prior to Genpact, Sameer worked for seven years at General Electric, earning a Black Belt designation, and serving as an operations leader in GE’s insurance operations.
Sameer earned dual master’s degrees in management and economics from the Birla Institute of Technology and Science in Pilani, India.