Connected Dealer and Asset Management

Connect OEMs, equipment, and dealers to boost supply chain and service performance

Build a connected ecosystem of dealers to enhance aftermarket experience

Today's original equipment manufacturers (OEMs) often lack visibility into equipment service needs and inaccurate dealer planning. But our connected dealer and assets service solution can help fix that by boosting dealer connectivity and spare parts visibility.

This technology-enabled service model enhances inventory management and improves asset uptime to keep customers happy and enable longer contracts.

Achieve end-to-end parts visibility to help dealers and OEMs reduce inventory excess and stockouts.

AGCO, an agricultural OEM, saw a

decrease in non-moving inventory

Deploy a control tower and dealer engagement platform to integrate supplier networks and maintain inventory levels.

Terex, an industrial manufacturer, reported a

95%

increase in the order fulfillment rate

Install IoT platforms for remote monitoring of assets to manage services, empower field technicians, and reduce downtime.

GE Aerospace was able to avoid over

2500

disruptions with proactive monitoring and got more time on wing

A holistic connected dealer and assets service solution

Our solution is a technology-enabled managed service model that links OEMs and their customers' assets to spare parts and service dealers through a modular, integrable solution. At its core, the solution integrates dealers into OEMs' parts supply chain network and customer equipment or assets. It aims to manage inventory, boost asset uptime, and enable improved customer service. It's also flexible, working alongside some of our partners' technologies, such as ClearOps, PTC, and Salesforce.

Our approach seamlessly integrates OEMs, dealers, and customers

We work with clients to build scenarios for integrating the OEM supply chain, simulating partnerships, delivery models, service levels, and fill rates
After evaluating options and selecting the optimal strategy, we deploy a control tower and dealer engagement platform
We add an IoT platform that connects assets to remotely monitor and coordinate service
With better visibility, we aim to enable services like forecasting, planning, order management, warranties, repairs, and claims

Real value for our clients

Enterprises have put our solution to work and seen promising results. Explore how we helped them with better planning and service delivery, enhancing overall value and customer satisfaction.

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