As you deploy intelligent automation, Genpact is with you on every step of the way. Here's how the journey unfolds
Assess: First, our index and experts identify and prioritize processes ready for RPA and intelligent automation, then create a road map for deployment.
Design: Genpact helps to restructure and standardize processes with controls, best practices, and KPIs before automating takes place.
Deploy: Our teams codify and test the prioritized processes, and run training workshops to help organizations transition to new ways of working.
Evaluate: Working with stakeholders, Genpact uses the Intelligent Automation Index to monitor progress against the road map, track performance against benchmarks, and identify necessary adjustments.
Maintain: Genpact manages ongoing governance and maintenance while the organization prepares to add more automation.