Reimagine operations with analytics, technology and process innovation: The Pfizer story

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Reimagining processes requires a combination of domain expertise, operational prowess, a deep understanding of the desired business outcomes, and smart application of analytics and technology. Mark Harf, Center of Excellence Lead for Pfizer’s Global Commercial Operations, and Paul Burton, SVP and Business Leader for Analytics at Genpact, are pioneering industry-leading practices in their organizations to drive discontinuous gains in business processes. View this webinar to to discover how Pfizer is managing innovative processes and programs that industrialize the operating environment  and feed key insights back into its commercial operations, and how Genpact is enabling companies embed the right mix of analytics and technology into processes to take operations to a whole new level of intelligence.