Digital platforms and technologies
Organizations are increasingly implementing end-to-end supply chain visibility solutions that hook into existing systems. For example, one of our clients moved what it used to invest in ships into digital platforms. It's created new supply chain management platforms to help customers, with a focus on the integration – particularly on the supplier side.
At the same time, automation is helping businesses in the near term. As well as meeting workload challenges, automation reduced the stress on employees, boosted productivity, and tackled the significant talent shortage.
We implemented 120 bots on top of one client's systems, primarily around transportation management, so it could achieve gains in productivity. These bots allowed tasks to happen much faster, and today, speed is everything.
But it's not just about automating tasks. By adding artificial intelligence (AI) and machine learning (ML), automation can improve itself and learn from its decisions to make better ones in the future. Automation is a great productivity tool and an important part of speed and scale, and with AI and ML, decision-making and productivity continually improve.