Our Insurance in the Age of Instinct research reveals three global trends are shaping the future of insurance - optimized reality, ethical impact, and whole-system planning.
Watch Jeff Saye, Genpact's claims service line leader, discuss what these trends mean for the future of the claims experience. Learn how insurers will harness digital technologies and data to personalize the claims process and offer proactive advice to prevent claims occurring.
Find out more about our claims management services.
Insurance claims in the Age of Instinct: Connected, personal, and proactive