5. Drive a continuous 'Day One' culture
In summary, aggressive digital investments combined with business model innovation, prioritization of cloud technology, and a growth mindset will help even the largest and most established companies act like a startup. This may seem like a paradoxical aspiration for large enterprises, but it's exactly what's needed.
In fact, Jeff Bezos, founder and CEO of Amazon – which is set to have close to 1 million employees by the end of 2020 – says he wants Amazon to always act like a startup, a philosophy and operating mentality which he calls 'Day One.' According to Bezos, he insists it will always be 'Day One' at Amazon because 'Day Two' is stasis, followed by irrelevance, followed by failure.
If you don't want to waste a crisis, now is the time for similar boldness in your business.
The choices you make today will shape tomorrow. As you look to the future, visit our business resilience page to explore lessons and insights from Genpact experts.