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HFS names Genpact a market leader in customer experience services
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HFS names Genpact a market leader in customer experience services
HFS ranks Genpact as a market leader in its inaugural 2024 Horizons report for customer experience service providers.
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Genpact a leader in the ISG Provider Lens™ report for customer experience services
ISG names Genpact a leader in its 2023 Provider Lens™ report for customer experience services
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How banks can improve customer care now with generative AI
All financial institutions need to know about where to use generative AI now, what to have in place before they start, and a few risks to keep in mind.
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