ServiceNow Knowledge 2026

Visit our booth #3406, attend our sessions, and connect with our experts to learn how we can help your organization thrive in an AI-powered future.

ServiceNow Knowledge 2026

Discover autonomous IT at Knowledge 2026. See how Genpact and ServiceNow help enterprises move from tasks to outcomes with AI‑driven workflows.
A high-angle shot of a lively networking event. Professionally dressed people converse and mingle in a spacious, dimly lit venue. Drinks and appetizers are present.

Accelerate productivity. Elevate experiences.

At Knowledge 2026, Genpact explores how organizations can advance from managing repetitive tasks to focusing on business outcomes through autonomous IT. By integrating agentic orchestration, data foundations, and human-in-the-loop governance, we help enterprises simplify complexity. This approach supports improved delivery speeds, cost efficiency, and accuracy by embedding AI agents within workflows – results observed in real client deployments and industry use cases.

Meet our team at our networking event at Juliet

Wednesday, May 6 | 6:00pm–8:00pm PT

 

Join Genpact and ServiceNow for an exclusive evening of conversation, connection, and collaboration. Meet peers, industry leaders, and Genpact experts to exchange ideas on scaling autonomy across the enterprise – in a relaxed, informal setting.

 

Space is limited.

Join our workshops in meeting room #3202 and discover practical ways to design, deploy, and scale autonomous IT for your organization

Supply Chain - Driving value through asset time: how Genpact helps to orchestrate planning and execution - led by AI

Trade Promotion Orchestration Suite

For leaders in asset‑intensive operations, aftersales, supply chain, and digital transformation.

 

 

For CPG and retail leaders in revenue growth management, sales operations, trade promotion, and digital transformation seeking to optimize TPM with AI‑driven orchestration.

 

May 6th, 14:00-14:30

May 6th, 15:00-15:30

Speakers:

Alex Suessmilch, VP SCM,

Global Lead After Sales Advisory   - VP Germany

Rodrigo Angel, VP Operations

Speakers:

Abhishek Srivastava - VP Global ServiceNow Industry Solutions and Presales Leader

Sachin Pinnanath

Vice President Operations



Want to find out more? Ask for solution demos at our booth.

Visit the Genpact presence at Knowledge 2026 and explore our interactive pods designed to bring the autonomous IT maturity model to life.

Experience IT workflows guided by AI for enhanced speed and accuracy, with governance and security built in so people remain responsible for critical decisions.

 

  • Agentic IT workflows: AI agents designed to assist end users, enhance self-service, and deflect incidents to help improve resolution times
  • Security and governance: Intelligent workflows with built-in guardrails, compliance tracking, and human-in-the-loop oversight

 

Explore the solution

 

Explore how global business services can use multiagent orchestration to improve consistency across shared services, and how agentic HR solutions can offer AI-powered support, enabling teams to spend more time on important tasks.

 

  • Global business services (GBS): Intelligent orchestration across shared services designed to enhance scale, consistency, and outcomes

  • Source to pay: Advanced procurement and finance workflows with embedded controls and continuous optimization

  • HR operations: Experience-led, AI-powered HR services designed to support employees and managers proactively

  • Master data management: Intelligent data governance and harmonization to support reliable, data-driven decision-making

     

Download the GBS ebook

Discover how autonomy is applied across industries – with real-world use cases and measurable outcomes.

 

Industries in focus:

 

  • Banking and financial services

  • Insurance

  • Manufacturing and consumer goods

  • Retail

  • Healthcare and life sciences

     

Read the case study

Join our sessions and meet our leaders on stage

Let's build autonomous IT

Autonomous IT is not a future aspiration; it's a fundamental shift you can start today.

 

Meet Genpact at Knowledge 2026 to see how intelligently designed workflows can help your enterprise embrace an operating model where AI executes and humans govern.

About Genpact

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 

Get to know us at genpact.com and on LinkedInYouTubeX, and Facebook