AI 360: hold, fold, or double down?

Insights on winning with AI in business

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How to build a winning hand

AI offers unrivalled opportunities for business growth. It also helps companies understand rapidly changing customer behavior, better pinpoint risk, and make more confident decisions during the most uncertain times.

With pressure on cash flow and cost, some organizations may be reviewing their AI initiatives, deciding where to hold, fold, or double down. 

Doubling down on AI

Make your AI initiatives a success by building on the results from our research.

Read the report here

From the executive suite to Main Street

AI 360 – our third AI study – offers insights on how to prioritize or pause projects alongside views from 500 senior executives, and 4,000 workers and consumers so you can succeed with AI.

Our findings reveal that customer experience is the key AI benefit, but most workers are still waiting to be reskilled. And if companies can address bias, consumers will reward them.

Download the full report, and see the press release and infographics. 

More AI insights

Getting started with augmented intelligence

Combine machine intelligence with human judgment. Learn how with our ebook

Start here

Read last year’s AI 360 report

Almost everyone had a plan for AI in our 2019 report but there were disconnects to overcome

Download it here

Genpact Cora

Accelerate digital transformation and deliver strong customer experiences 

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Meet the instinctive enterprise

The next generation of successful business will connect, predict, and adapt at speed with AI as its neural wiring. 

Learn more