Optimize your journey by leveraging new tools
A platform-based approach that leverages multiple technologies, including RPA for simple rules-based processes using structured data, is required. Digital business platforms enable RPA and other Intelligent Automation, Analytics and AI technologies, all needed tools for different business problems. There is no “one size fits all." Business leaders must deliver actual business ROI vs. invest in what should deliver.
To automate a broader range of real-world processes, new tools, such as pre-trained AI accelerators—need to be considered. Let’s begin with a definition: pre-trained AI accelerators are modular, purpose-built services which do a specific task, like reading an invoice or extracting critical information from a purchase order. Additionally, they can be trained to learn and understand unstructured data. Relative to RPA bots, pre-trained AI accelerators offer the potential to automate more work elements within complex, real-world business processes.
For example, imagine a manual process where an employee received an email, read it, extracted a pdf document, realized the document was an invoice, looked up information regarding the invoice on a third-party system, and then cleared the invoice to be paid. An RPA bot can provide some level of automation; however, if an unrecognized invoice came into the system (i.e., unstructured data), the workflow will break… and the “RPA wall" will be hit.
AI accelerators enable the new invoice to be understood, all pertinent data ingested from it and the workflow would continue automatically. Further, AI accelerators automatically learn about new document types and just deal with them without human intervention. They enable breakthroughs in real-world automation project ROI.
Pre-trained AI accelerators are a new automation tool which leverages AI technologies and domain knowledge to automate specific business process tasks. With their ability to handle unstructured data and work in non-rule-based processes, AI accelerators can help your company get beyond the “RPA wall."