- Case study
Protecting patient data with cloud security
How a move from on-premise to the cloud improved app services
A global medical technology and digital solutions company with over 100 years of experience
Challenge
This medical technology company provides clinical diagnostic apps to hospitals – crucial to healthcare services.
Unfortunately, these apps relied on an on-premise model and physical devices. This means company engineers had to upload various applications, infrastructure, and platforms to each device before shipping them to a hospital. Unsurprisingly, the entire process took months.
Even when a device was up and running, the company struggled to provide timely after-sales support. App engineers had to travel to hospitals to fix issues, install patches and updates, or address security concerns.
The company knew that migrating apps to the cloud would cut build time and remove the need for on-site visits – but the move brings with it new security challenges. Cybersecurity in healthcare is a hot topic because hospitals are common cyberattack targets. Worse still, companies are most vulnerable to cyberattacks during a cloud migration.
In short, the stakes were extremely high. Inaction would leave the business stuck in the past with frustrated engineers and clients. But failing to secure hospital data during the migration could ruin client trust and jeopardize the business. The company desperately needed a partner to oversee security throughout its cloud migration.
Solution
The company explored several vendors, but none could deliver the right blend of industry, cloud, and security expertise it needed. Thankfully, Genpact could.
We worked with the company's technology teams to develop a secure platform to run the apps on Amazon Web Services (AWS). AWS uses microservices and container technology to speed up app development and automate updates.
Our team of cloud security experts followed security-by-design principles, which meant we integrated AWS security tools and processes at every development stage. Here's an overview of the AWS services and solutions we used:
These AWS solutions give the company's apps a robust security framework that not only adheres to industry standards but also maximizes the benefits of AWS offerings. Now, the company can rest easy knowing it's protected by a blend of AWS and Genpact expertise.
Impact
Today, the company offers its apps through a flexible software-as-a-service model. Hospital clients simply subscribe to the service to run their clinical apps – while complying with all global healthcare regulations.
App engineers are happier too. As the company no longer relies on physical hardware or infrastructure, it can support hospitals remotely if there are any issues. This frees its engineers to focus on critical cases instead of travel time.
The advanced cloud security measures also enable engineers to:
Today, not only are engineers more productive, but hospitals are thriving too. They can serve their patients faster without worrying about downtime or security concerns. Ultimately, the cloud has created a trusted foundation for the future of healthcare.