Enterprise leaders need to develop a different kind of operating model to realize the benefits of moving data to the cloud. They must embrace new ways of working and build a cloud culture where every employee is invested in the cloud journey.
One operating model that has proved successful for more mature enterprises is a hub-and-spoke operating model. Shared services and a center of excellence lie at the hub, and business-specific analytics use cases are addressed at the spokes. Groups of cross-functional and multidisciplinary individuals work together to activate these spokes.
Regardless of the model you use, everyone needs support from a shared services data platform team that manages the infrastructure and how to store, prepare, and serve data-driven insights. Beyond these models, every employee must understand the value the cloud delivers to them and their team. Only then will it truly be embraced across the enterprise.
Case study: Creating exceptional experiences in manufacturing
A leading enterprise started its cloud journey many years ago and had much of the necessary cloud infrastructure in place. However, employee adoption was poor. The business wanted to use the cloud to create a data-driven culture, simplify processes, generate trust in data, and empower employees to make better decisions.
The solution was a Netflix-style data-on-cloud experience, which included personalized profiles relevant to individual employee needs and preferences. This became a gateway to personalized analytical insights, which empowered employees to make informed decisions at speed and scale.