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Life Sciences major gets demanding customers to like and love its brands

Infographic: Life Sciences major gets demanding customers to like and love its brands

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Intelligent customer contact operations helped this pharma giant's consumer healthcare division engage customers across channels worldwide by converting data to insights and insights to customer-facing action, at scale. The impact is customer delight as well as timely and actionable insight into the product development organization.

For more information, visit www.genpact.com/industries/healthcare

Infographic

Life Sciences major gets demanding customers to like and love its brands
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