Looking to the future
The CIOs and technology leaders we spoke with agreed that while every business will have a unique enterprise architecture, the key elements remain the same: a slim core, a robust data fabric, and systems of engagement and insights – all powered by cloud. With this approach, new products, services, and experiences can arrive at market at speed without compromising control and compliance at the core.
These insights align with the findings from our global CIO study. As Sanjay Srivastava, chief digital officer at Genpact observed, “The role of CIO has been elevated from running IT operations to co-creator of new business models. A modern enterprise architecture – powered by cloud – enables this evolution. CIOs and technology leaders can make the most of the AI, automation, and analytics tools at their disposal. It’s an opportunity like no other.”
In short, the time to redesign is now – those who proactively develop an agile, innovative, and scalable enterprise architecture will continue to delight customers, transform the employee experience, control costs, and outpace the competition.