3. Put employee wellness front and center
Of course, the goal of any testing program is to improve employee safety, but successful programs take that one step further by reassuring employees that their wellbeing is always the central focus.
At Genpact, we experienced low participation in our testing program at first because employees reported that by not making it mandatory, the program could not adequately enable safety. After we made testing compulsory, both participation and sentiment improved.
Enabling wellness is also about making sure the testing process is smooth, so look for ways to remove friction from the program so that it's accessible to employees. That may mean allowing at-home testing or permitting employees to take tests at their desks for more convenience. Several Consortium members offer Zoom calls with a testing lead for employees to ask questions.
For Chagnon, going the extra mile to put employee wellness at the forefront of the testing program improved participation and even helped morale. "Our testing program has reinforced our culture. Employees see that there are a lot of actions around COVID-19 and around taking care of each other."
As employees return to the office against the backdrop of a new variant and testing mandates, it's crucial that businesses drive participation in workplace testing programs. And it's achievable through authentic communication, leaders leading by example, and employee wellness remaining at the forefront
Tap into more insights and advice on the US Rapid Action Consortium resource hub.