Until now, the car industry has focused on the simple job of selling more cars. But shifting consumer preferences, increasing vehicle connectivity, and the proliferation of electric and self-driving vehicles are giving rise to a new mobility ecosystem where services are key. How should automakers and auto finance companies respond?
To find out, Genpact worked with the International Asset Finance Network to conduct in-depth interviews with global CEOs, country CEOs, chief digital officers, and chief innovation officers of Europe's largest automotive captives, bank-owned fleet finance, and mobility companies.
Our research reveals three industry imperatives that will put automakers and auto finance companies in the driver's seat on the road to transformation.
Learn more about how Genpact can help with auto finance.