2. Intelligent document processing (IDP) will combine RPA and AI to process unstructured data
About 90% of the data available within an organization is unstructured. It's locked in emails, text messages, PDFs or paper-based documents – to name a few examples. This means it cannot be processed by RPA that's restricted by rules-based processing. IDP can help. It's a critical part of next-generation RPA and allows businesses to process large volumes of unstructured data by automating data capture, classification, and extraction.
Imagine being able to automatically reconcile errors in invoices, detect anomalies in tax forms, process handwritten loan applications, or perform research on fraudulent activity. With IDP, this future vision is a reality, and new use cases will continue to appear throughout 2020.