Supply chain automation in action
Enterprises are already seeing the benefits of automation in their supply chain. One global consumer packaged goods (CPG) company saw a surge in demand because of COVID-19, especially for its cleaning products. This created manufacturing pressures in terms of product allocation. In its determination to fulfill and not lose orders, it had 27 people doing what one person used to do.
To help, Genpact delivered a customizable supply chain optimization solution. It cost little to implement, and our network of technology partners backed it for rapid deployment at scale. After just a few weeks, the process was faster and reduced errors, handling the 30% increase in demand effectively and improving service-level satisfaction scores by 15%.
One global transportation and logistics provider can serve as another example of supply chain automation in action. As parts were arriving slowly and sporadically because of COVID-19, its plant operations team was spending a long time identifying and sourcing critical parts to fulfill as many orders as possible.
A supply chain critical parts solution was the answer. A complete end-to-end assessment and delivery of the solution took only four weeks. Now, the solution is monitoring 7,000 critical parts and 7 million data transactions every day, resulting in a 55% overall productivity boost.