Product
Cora OpsManager
Agile case management that transforms your business operations and enhances the customer experience.
Cora OpsManager Highlights
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10%better productivity
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10%greater control over processes
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+10delivery centers
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Seamless, integrated processes
An operations solution powered by Genpact Cora that supports automated work allocation and quality control thorough the case-management journey.
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Boost client satisfaction
Our real-time dashboard and reporting improve your service-level metrics.
Automated work allocation
Cora OpsManager uses advanced workflows to reduce the effort it takes to report on core operations. It prioritizes tasks, automates document intake, and handles business process routing and multi-department handoffs
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Makes audits easy
Cora OpsManager maintains accurate audit samples and checklists, and increases audit effectiveness.
Quick to deploy and value delivered from day one
Bring collaboration, accountability, and transparency to your business across the front, middle, and back office
Governance and control
Cora OpsManager suggests the next best action based on a customer or user's request. This increases quality, enables teams to optimize task allocation and workloads, and provides detailed reporting, too.