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Do you (and your management team) have what it takes to lead...globally

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Gianni Giacomelli

Chief Innovation Leader

November 13, 2013 - Do you possess the rare combination of “tangibles” associated with perception (appearance, communication, and gravitas) and those associated with behaviors (qualities that signal authority, credibility, and trustworthiness)? 

If so, then congratulations! Research shows that these factors along with the ability to embody diversity (to foster innovation) personify successful global leaders. However, if you are thinking that perhaps you could use a little help in one or more of these areas then never fear! Global leadership training will soon be available – at least to our partners.

Talent is not enough
We now know that talent alone is not enough to be an international leader in today’s rapidly expanding global economy. You are also judged on your ability to elicit and sustain innovation through an understanding of diversity. If you naturally fall short on these qualities and behaviors then you are at a competitive disadvantage in the worldwide marketplace. Research affirms that in developed economies leaders build trust, inspire confidence, and engender loyalty when they appear polished, radiate gravitas, and communicate in such a way as to command a room. In addition, you are increasingly being judged for your ability to elicit and sustain innovation: new processes that improve the business through greater efficiencies, as well as new products and services that address unmet client or consumer needs. Leaders who permeate the inclusive behaviors that cultivate a speak-up culture where everyone feels welcome to contribute ideas and express views—succeed in unlocking innovation and creating value at their firm.

The disconnect between training and global best practices
When we take into account the practice of equipping HQ executives for global assignments—and equipping local talent to assume executive roles—which tend to reflect Western norms around leadership competencies, entrenching the very problem succession planners strive to correct: Western leaders lack the cultural fluency to grow foreign client relationships, build high-performing local teams, and unlock value creation in far-flung offices. There is a clear “disconnect” between leadership training modules and the growing body of best practices as developed by executives actually managing employees and interacting with clients in a variety of cultural contexts and geographies.

Preparing talent to lead globally
Genpact is partnering with the Center for Talent Innovation (CTI) to conduct further research thereby creating a management template for multinational companies to employ to prepare their top talent for global leadership. The findings will provide valuable insights into what exactly makes for an effective global leader (from perception to actual deliverables) in this changing economy. Gaps in leadership qualities/actions will be identified and opportunities for success will be illustrated. Ultimately, the study will supply a roadmap for preparing executive talent to lead (and be perceived as leaders) in any cultural context. Stand by for some cutting edge tools that can propel you, and your workforce, into global leaders.