Transform and modernize your finance back office

Retailers often face value leakage due to errors, compliance failures, inadequate controls, and fragmented technology. This leads to overpayments, duplicate payments, and fraud.

 

Genpact uses advanced analytics and an AI-led approach to save retailers time and money. We look at everything from invoice initiation to post-receipt processes, tackling errors from people, processes, and technology to prevent and recover leakage.

Our bespoke analytics-led approach can find the causes of leakage across suppliers and address problems at the source.

 A leading retailer eliminated nearly

$20

million worth of leakages from existing sources

Optimize the accounts payable process with Cora Orchestration

Complex finance and accounting processes with fragmented technology slice into retailers' profits. We redesign AP processes with middleware for seamless tech integration and introduce advanced analytics to address the root causes of financial leakage. We help retailers predict resolutions using Cora Orchestration workflows and deliver error-free reconciliations with AI. Our strategies for regulated goods payments streamline legal issues for swift claims processing and automate invoicing.

 

AI-powered post-payment audit (PPA)

Retailers can lose millions of dollars in overpayments across the source-to-pay value chain. Our AI-powered PPA solution drives end-to-end auditing and recovery. It uses advanced data analytics and AI to detect anomalies and noncompliant payments and generate insights. It uses generative AI to analyze supplier contract documents and improve audit precision and efficiency. Supporting 150+ leakage models, it runs various financial risk scenarios to help identify, recover, and prevent leakages.

Make cash management smarter with AI

Mismatches in cash amounts reported at banks against recorded amounts from stores directly impact profit and loss (P&L) values, requiring retailer write-offs. Our AI-powered solution matches entries and identifies exceptions, giving cash store owners more time to investigate causes, resulting in lower store cash losses. Plus, we deploy data, analytics, automation, and functional skills to report abnormalities in P&L statements and detect potential fraud early in the system.

Real value for our clients

Explore how our collaboration with retailers helps them transform their operations in line with company goals.

Case Study

Curbing cash leakage to save millions in supplier overpayments

A post-payment audit solution delivers more recovery for a major retailer

Operational excellence

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