Cloud-based, connected, automated
To begin the transformation, Genpact needed to gain a deep understanding of the company's current processes. To do this, we conducted a comprehensive blueprinting exercise to identify automation opportunities.
To develop a vision for the future, we reimagined the process using automation, based on a set of predefined business rules, with the end goal of creating a better user experience for employees.
To make sure employees would support and adopt the new solution, we involved them in the testing process. We also introduced dynamic workflow solutions to streamline work allocation.
The end result? A state-of-the-art, automated solution for ad management.
After a feasibility study, we piloted. This proved so successful that the company opted for a rollout across the enterprise. As a cloud-based solution, it is flexible, scalable, and offers reporting capabilities that will help the company fine-tune processes into the future.