Communications, media, and entertainment

Engage audiences with agentic AI that drives relevance and engagement

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We help communications, media, and entertainment firms stay in the spotlight. Watch how

Genpact named a Leader in the 2025 Gartner® Magic Quadrant™ for F&A BPO

Learn why Gartner has positioned Genpact as one of the leaders in its 2025 Magic Quadrant for finance and accounting business process outsourcing services.

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Report

Learn why Gartner has positioned us as one of the leaders in its 2025 Magic Quadrant for finance and accounting business process outsourcing services. Read more

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Our industry focus

Solutions
Services

FP&A Transformation

Rethink FP&A. Sharpen decision-making with predictive and prescriptive insights at scale

Media and Entertainment Solutions

Reimagine communications, media, and entertainment business models and operations

Artificial Intelligence

Unlock AI's full potential by embedding predictive intelligence, generative creativity, and autonomous agents

Finance and Accounting Services

Drive profitable growth, agility, and financial resilience with finance as a service

Featured agentic product

Genpact AP Suite

Elevate accounts payable (AP) into a strategic advantage. Genpact AP Suite automates invoice processing, prevents duplicate payments, accelerates query resolution, and helps finance teams improve efficiency, strengthen controls, and build better supplier relationships.

AP Suite DETAILS

How analysts rank us

Leader

Media and Communication Services Provider Lens, 2022

Leader

Trust and Safety Services Report, 2024

Leader

Horizon 3 Market Leader, Generative Enterprise Services 2023

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Featured thought leadership

Autonomy by design

New research findings: How to scale AI for enterprise value

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Featured services

Customer Care Services

Utilize AI-powered care for happy, loyal customers

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Finance and Accounting Services

Build growth, agility and financial resilience for a sustainable future

Explore this service

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Real value for our clients

We help the global communications, digital media, and entertainment industry harness the power of AI and advanced technology to improve customer experiences and boost growth.