Digital Products and Services


Do tech firms need digital? You better believe it

We work with over 40 global high-tech companies enabling them to increase agility, growth, and achieve cost optimization by reimagining their middle and back offices. By using aligned digital interventions and process optimization, augmented by advanced analytics, global delivery, and continuous learning, Genpact is enabling the technology industry to digitally transform standard operating models into levers for greater agility and growth.

Our digital portfolio is the culmination of cutting edge technologies, process expertise, and experience working for our clients for the last two decades. Our products and productized services are enabled by Genpact Cora - an artificial intelligence (AI)-based platform, that helps us to reframe and solve real world business issues to drive digital transformation across the technology industry.


Show More

For the CFO:

The CFO’s traditional role is being disrupted. To keep pace with organizations’ needs to engage clients end to end, reduce cost, and transform value propositions, finance functions must also manage risk, become agents for change, and embrace innovation. Genpact offers advanced digital products, analytics and domain expertise to enable finance transformation.

Order to cash

  • Cora ARFlow: Streamline order to cash
  • Collections Optimizer: Improve cash flow with dynamic risk-based collections using big data and computational linguistics
  • Touchless CashApp Assistant: Streamline and automate cash applications with robotic process automation and computational linguistics
  • Working Capital Optimizer: Boost liquidity with automation and predictive analytics to drive accurate and consistent insights and generate commentaries through conversational AI

Procure to pay

  • Cora APFlow: Transform accounts payable by connecting with suppliers for end-to-end visibility and prompt payment
  • Cognitive Buying Assistant: Conversational AI-based product to transform the buying experience
  • Touchless Invoice Optimizer: Optimize end-to-end invoice processing through e-invoicing, machine learning, dynamic workflow, and robotics
  • Duplicate Payments Optimizer: Eliminate duplicate payments with machine learning

Record to report

  • Cora FinancialControllership: Simplify and automate reconciliation processes for improved compliance and greater confidence
  • Accrual Assistant: Close books with speed and accuracy, and have more time for analysis and insights
  • Process Lifecycle Manager: Transform case and workflow management across any finance and accounting business process

Enterprise Performance Management

  • Enterprise Performance Optimizer: Gain real-time insights into business performance through data engineering and advanced visualization
  • Intelligent Reporting Assistant: Timely business insights and management reporting from big data and computational linguistics
  • Enterprise Expense Optimizer: Reimagine budget planning and execution with advanced analytics and visualization to deliver dramatic savings

For the hi-tech industry:

Whether the focus is asset utilization, warranty management, or other core operations, Genpact's digital products and services, powered by our AI-based Genpact Cora platform and developed from years of industry experience can help. Our offerings include:

  • Asset Optimizer: Monitor and optimize asset utilization
  • Warranty Manager: Increase visibility and value with data, software, and analytics
  • Insight Assistant: AI driven predictive insights
  • Contract Assistant: Transform billing and contract reconciliation
  • Cora SeQuence: Intelligent workflow - automate, optimize and embed insights into process


Our client success stories include:

Insights from Genpact

Show More