Cora ContactUs.ai
Reimagine end-to-end customer contact experiences with AI
Orchestrate, integrate, and transform customer experience
Today, people expect more from customer service interactions. Less time on hold. Less time repeating their details. And more predictive, proactive services.
Genpact's Cora ContactUs.ai delivers all this and more. It's an end-to-end platform that enables seamless customer service by uniting the right processes, people, and products.
The results it delivers for clients? Higher net promoter scores (NPSs), increased agent satisfaction and productivity, improved upselling and cross-selling, superior experiences, and increased collections.
Watch the video to find out how it can orchestrate, integrate, and transform contact-us experiences.
Transform customer care operations and experiences
Attract and retain customers with empathetic, insight-driven customer service.
