Financial Services Analytics

Generating Financial Services Analytics Impact

For over 18 years we have provided analytics consulting and services to global banks and diversified financial services companies to increase revenue, optimize cost, improve customer satisfaction and risk management, and maximize return on marketing investments. With our Lean DigitalSM approach we drive material outcomes for our clients in the areas of retail banking, commercial banking, capital markets, and wealth management.

We work with 50 financial services firms worldwide served by over 1,500 resources with advanced capabilities and experience in credit risk, market risk, operations risk, fraud analytics, regulatory compliance, multi-channel customer management, and marketing analytics.


Our financial services analytics solutions solve key business challenges faced by the COOs, CROs, CFOs and CDOs of global banks. They are delivered on a standalone basis and as an integrated part of our financial services BPO offerings. We help companies re-imagine their business operations with analytics and technology to deliver intelligent operations. Our work is underpinned by our Lean DigitalSM approach that combines Lean and design-thinking principles with digital technology and analytics, and domain expertise to yield a tangible return on data, growth, agility and cost efficiency.

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We also provide solutions for business intelligence and reporting, master data management, and predictive analytics. Genpact offers media monitoring and measurement services to help organizations understand customer attitudes, preferences, experience, influence, perception, and other factors affecting their brands in terms of awareness, sentiment, consideration, and reputation. Our practice, capabilities and commitment towards analytics for financial services firms have been evaluated by industry analyst firms such as HfS Research, who have also rated us as one of the market leaders.


Genpact has served the banking and financial services industry for over 18 years across various functions and has been a strategic business partner to many Fortune 500 clients. We believe that companies gain the real value of analytics when it is available at an industrial scale. Our close partnership with clients ensures that we leverage data across organizational silos and embed analytics deep within their business operations so that it is accessible at all levels.