Global Business Services

GBS Managed Services

Generating Advanced Operations Transformation Impact

Genpact’s global business services (GBS) solutions range from site selection and transition planning (while building a new center) to strategy development for the expansion of existing operations, including process, scope, and geographic extension.

Genpact provides managed services for building an effective GBS operating model and offers flexible and modular support across program, people, process, and infrastructure management. By combining design-thinking principles with Lean approaches, digital technologies and analytics, and deep domain expertise, we architect the Lean DigitalSM enterprise, helping our clients reimagine global operations to deliver business impact.