We design, transform, and run life science processes through a practical use of advanced operating models, harnessing effectively technology and analytics by focusing efforts to where they can deliver the most impact.
Contract pricing, maintenance, and transaction solutions to enable robust and optimized regulatory compliance and risk management, enhance margins through cost and revenue optimization, and enable insightful analytics for greater PBM/Payer pricing power with greater commercial agility.
Comprehensive, flexible, and industrialized regulatory affairs solutions to drive compliance, speed to market, and cost efficiency, including regulatory strategy, Chemistry Manufacturing Controls (CMC) and compliance, labeling and standard regulatory operations, post marketing maintenance, and non-clinical support and clinical regulatory support.
We design, improve, and operate multi-channel customer contact processes that save costs and deliver an improved customer experience across a range of services, including medical information and patient support, adverse event and product quality complaint reporting, tele-detailing, promotional product information, sales support/lead generation, inbound and outbound campaigns, and order management.
Finance and Accounting (F&A)
Genpact Finance and Accounting services include Accounts Payable, General Accounting, Accounting, Closing & Reporting (ACR), Treasury, Tax Services, Financial Planning & Analysis, and F&A Systems of Engagement.
We also deliver high-end F&A services, such as Product Cost Accounting, Continuous Transaction Monitoring, Finance Business Intelligence, and Enterprise Risk and Compliance services.
Research content and presentation services, marketing sales and services, information science, supply chain, risk, finance and accounting, and specialized solutions for life sciences in areas such as contract management.
Source to Pay
Spend analytics, category strategy and development, vendor selection, negotiating, contracting, invoice processing, planning and purchasing order issues, and compliance.
We leverage technology such as cloud based software as a service (SaaS), process driven solutions including mobile and advanced visualization, IT services, end user computing support and remote infrastructure management to ensure that business process operations run effectively and efficiently.
Our Smart Enterprise Processes (SEPSM) proprietary framework helps companies reimagine how they operate by integrating effective Genpact Systems of EngagementTM, core IT, and Genpact Data-to-Action AnalyticsSM to maximize process effectiveness and achieve tighter controls, enable stringent regulatory compliance and faster time to market, increase revenues, and improve capacity and productivity for better cost management.