Our solutions, supported by our Lean Six Sigma heritage, benefit from our proprietary Smart Enterprise Processes (SEPSM) methodology. Using customer lifecycle analytics, we can optimize claims efficiency and cost, predict and guide customer behavior, reduce fraud, help manage risk, and provide timely business intelligence that allows clients to seize opportunities quickly and confidently. Our services include:
Genpact's claims management services help streamline operations and provide deep insights into areas like first notice of loss (FNOL), treaty verification, payments, reserves, case closure, and recoveries in emerging areas such as fraud detection and supply chain management. Metric-driven recovery applies Genpact's rigorous discipline to the claims management process to reduce costs and increase effectiveness in the areas of fraud prevention and subrogation.
Genpact's underwriting services for both personal and commercial insurers help achieve a competitive advantage through process excellence in new business, renewals, underwriting support, pricing, catastrophe modeling and support, and the integration of third-party services.
Our policy administration services benefit from a deep understanding of major administration processes, system capabilities, and years of experience in helping insurance companies identify and increase efficiency in critical areas of endorsements, cancellations, customer service, premium audits, premium collection, and disbursements.
Genpact provides Data-to-InsightSM analytics across the customer lifecycle through actuarial services, market assessment, competitor mapping, risk/operational analytics, and portfolio monitoring to improve business effectiveness and enable smart decisions. Shortened product development cycle times allow companies to achieve rapid and successful product launches, thus enabling a quick response to volatile market conditions.
Genpact supports life insurers through multi-country insurance process outsourcing and process management. Some of our key life insurance process service offerings include the following: Application to Issue (A2I), Distribution and Compensation Management, and Rapid Product Development.
Genpact is a market leader in Finance and Accounting (F&A) business process management, with over 16 years of extensive experience. Our comprehensive insurance finance services encompass the entire end-to-end F&A process for insurers and leverage our Systems of EngagementSM technologies. To know more, click here.
Genpact is a global IT services provider that plans, designs, and implements organizational IT strategies and manages mission-critical IT infrastructure for global clients and helps clients extract maximum value from their IT investments. To know more about our IT services and solutions, click here.