We make industrial manufacturing operations intelligent by designing, transforming, and running their processes through advanced operating models that harness technology and analytics through appropriate organizational design, focused to where they can deliver the most impact. The result is Intelligent OperationsSM.
Our solutions include:
We provide design and engineering solutions ranging from new product development and introduction, technical documentation, and engineering design and analysis, to support for technical infrastructure, such as product lifecycle management (PLM) and computer-aided design (CAD) tool customization.
We enable clients with improved end-customer asset up time, service revenues, and reduced service cost through offerings such as asset service optimization, asset performance optimization, and asset risk analytics.
Our aftermarket services delivery model centralizes and standardizes processes to enable more effective local execution, to enable superior field service management and end-to-end support for contact center processes, service contract management, warranty management, parts, and installed base management.
Supply Chain Solutions
Our supply chain offerings for the industrial manufacturing sector include solutions for direct procurement, indirect procurement, logistics, and supply chain analytics.
Finance and Accounting (F&A)
Genpact Finance and Accounting services include Accounts Payable, General Accounting, Accounting, Closing & Reporting (ACR), Treasury, Tax Services, Financial Planning & Analysis, and F&A Systems of Engagement. We also deliver high-end F&A services such as Product Cost Accounting, Continuous Transaction Monitoring, Finance Business Intelligence, and Enterprise Risk and Compliance services.
Our analytics portfolio includes research content and presentation services and information science applied to marketing sales and services, supply chain, risk, and finance and accounting. Our specialized analytics solutions for industrial manufacturing companies enable asset service and risk optimization.
Our Smart Enterprise Processes (SEPSM) proprietary framework helps companies reimagine how they operate by integrating effective Systems of EngagementTM, core IT, and Data-to-Action AnalyticsSM.