Taking control of your SAP S/4HANA migration

The world is changing rapidly, and customers have never been more demanding. To respond, you need business agility and efficiency. What you don't need are problems with your enterprise resource planning (ERP) solution.

If you're going through the SAP S/4HANA migration, we'll help you take control. We'll show you how to create better experiences for customers and employees and optimize technology to make the most of your investment.

Challenge

Building a future-proof foundation

The deadline for migrating to SAP S/4HANA is looming, and the cost and complexity are growing. If that wasn't challenging enough, stakeholder expectations are high. Yet this is no time to buckle under the pressure. You need a future-proof foundation that supports your business needs and objectives – and you need to deliver it with confidence.

Solution

Accelerate your transformation

SAP S/4HANA can serve as a platform for digital transformation in the enterprise. And Genpact's SAP S/4HANA professionals can help get you there.

They'll show you how to adopt, adapt, analyze, and architect during every phase of your SAP S/4HANA journey. And we bring functional knowledge, digital capabilities, industry expertise, and innovative SAP S/4HANA accelerators to connect your data and processes.

Here's more detail on how Genpact can help:

• Planning and blueprinting: We work with you to help create the business case, define the strategy, build stakeholder consensus, and define the end goal
• Design and build: We help you identify gaps, assess out-of-the-box solutions, and conduct feasibility checks. Then we use our accelerators to deliver your solution at speed
• Testing and data migration: We conduct integration and user acceptance testing, assessing the data build, performing mock tests, and accelerating data cleansing
• Training and change management: We empower your people with appropriate training, standard operating procedures, and change communications
• Launch and aftercare: We provide a variety of aftercare services, application management services, and business process outsourcing solutions

What makes Genpact different

We work side by side with your team to prepare your business for the future. Our clients choose Genpact because:

• Our approach is all about outsource and transform. We partner with clients to reimagine the way they use technology
• We put process before IT. We use process mining insights to assess and simplify your SAP S/4HANA solutions. We focus on the user experience so happier employees can offer better services to your customers, working alongside – not against – IT
• We deliver intelligent solutions. Led by design thinking and powered by the internet of things, machine learning , artificial intelligence, and natural language processing, we deliver smarter transformations
• We bring business management capabilities. We understand how to optimize new project planning and control run costs. We also know how to create critical capabilities, such as future-state DevOps functions, to meet business objectives
• We boast an innovative SAP Lab. Known as GenOvate, our SAP Lab brings together the best of the SAP innovation ecosystem to help us innovate with clients to create materials that accelerate their SAP S/4HANA migration
• We have the right capabilities and capacity. Our pool of professionals is deep. We have more than 2,500 dedicated SAP practitioners, and over 60% of those have been working with SAP for more than 8 years
• We bring tested and proven frameworks and accelerators. From our pre-existing scenario-based engineering processes framework, which supports process design, to our Lean Digital tools which help simplify processes, we can help accelerate your move to SAP S/4HANA.

Impact

Better insights, experiences, and results

Genpact's SAP S/4HANA migration services allow you to go beyond a basic – and risky – lift-and-shift migration.

• Reduce costs. We regularly deliver 20–30% spend reductions on application maintenance and support
• Be more efficient. Our work has allowed clients to reduce problem tickets by 30–40%, leading to a 10–30% improvement in productivity
• Operate effectively. Using our process optimization framework, our clients enjoy operational cost savings of around 25%

Putting theory into practice

Challenge: Lacking the key capabilities and frameworks required to rapidly deploy SAP S/4HANA, a consumer goods company needed a partner to help create and implement an integrated solution.

Solution: Genpact professionals developed a future-proof enterprise architecture and helped the company integrate its system and data with customers, vendors, and logistics providers.

Results: IT ERP hardware costs had reduced by 45%. On-time order delivery improved by 30%. Inventory turnover saw a 20% improvement. And the benefits are only just starting.

Challenge: A life sciences organization wanted to deliver standardized finance processes on a single integrated IT platform for 41 affiliates across 28 markets within 3 years.

Solution: Genpact professionals helped accelerate the global SAP S/4HANA implementation by localizing the global template to meet regional and business-specific needs, along with newly designed user access roles and standardized transaction codes.

Results: By successfully localizing the global template, the company achieved an 84% reduction in unique SAP transaction codes and reduced role-related conflicts by 74%.

Why Genpact

Genpact remains dedicated to creating lasting, impactful transformation. Our SAP S/4HANA solutions professionals are passionate about delivering that promise through business acumen, deep functional and industry experience, and innovative accelerators and frameworks.

Supported by advanced analytics and inspired by digital innovation, we focus on helping your company transform for greater innovation and agility.