Intelligent Automation Index

Realize the full automation potential of your business processes with IA Index

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Genpact secures two US patents, enabling companies to boost value through intelligent automation and process transformation. Read the press release

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Target your advanced technology investments by pinpointing where automation has peak potential

Widespread digital disruption has put transformation at the heart of all corporate strategies. Blending AI with RPA enables smart process automation and delivers lasting results.

However, success requires prioritizing intelligent automation use cases, selecting the right tools, keeping realistic ROI expectations, and clear governance. Genpact's Intelligent Automation Index can aid in optimizing automation strategies.

Focus on deterministic, rules-based, time-consuming tasks to drive smarter automation decisions with clear impact and ROI.

Manage the intelligent automation life cycle

Genpact supports every step of your intelligent automation deployment. We assess processes for intelligent automation readiness, design standardized workflows with KPIs, and deploy automation through testing and training. Progress is evaluated using our patented Intelligent Automation Index framework, tracking benchmarks and adjustments. Finally, we enable governance and maintenance while preparing for further automation expansion.

Leverage a five-level taxonomy for optimizing process automation potential

Genpact categorizes process parameters for automation into confirmatory, exploratory, and informatory groups. Using a five-level taxonomy structure, with level five being the most detailed, it assesses tasks to determine automation potential. The index evaluates processes and subprocesses to pinpoint optimal areas for automation, maximizing efficiency.

Unlock efficiency with detailed automation insights

The index evaluates level-five activities to uncover automation potential, streamlining processes by analyzing time, effort, and other factors. Users can explore process and subprocess details to pinpoint opportunities for improvement. Detailed reports prioritize and validate business cases, ensuring informed decisions. This data-driven foundation fuels the design and deployment of automation solutions, driving efficiency and delivering measurable impact.