Procurement Transformation

Elevate procurement performance with an optimized target operating model

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A procurement health kick for a new spin-off. Read more

Elevate procurement into a sleek, efficient profit center

Procurement teams often face challenges with inconsistent processes, missed savings targets, and underused technologies. Genpact helps design a robust target operating model (TOM) with a solid structure, skilled staff, streamlined processes, and the right technology. We lay the foundation for standardization, increased productivity, and procurement cost savings.

Streamline operations by reducing process variations and handoffs.

An industrial manufacturer saw up to

40%

efficiency gains through automation and process optimization

Maximize existing technology investments with targeted upgrades and automation.

A global manufacturer saved up to

$200mn

by automating indirect strategic sourcing processes

Equip teams with the right skills and incentives for optimal performance.

A global aviation manufacturer realized up to

$50mn

in savings by restructuring the procurement organization

Step 1: A comprehensive view of the current state

Our external perspective helps organizations see procurement through a new lens. In an engagement lasting 8 to 14 weeks, we benchmark against industry leaders and create a heat map of key challenges. By analyzing existing process maps and volumetric data, we identify inefficiencies, handoffs, and process variations across sites. We build stakeholder engagement to gain a comprehensive understanding of the current state.

Step 2: Design thinking takes center stage

Next, we conduct procurement-wide design-thinking workshops to outline the goals and steps toward achieving a target operating model geared to your specific business needs and to anticipate potential roadblocks. We assess your existing technology to identify what works, explore upgrades, and recommend streamlined automation or simpler procedures to optimize usage and tech adoption.

Step 3: Develop a future state operating model

Finally, we assess how well your procurement operating model supports business objectives and if you have the right structure, resources, skills, and incentives to become a strategic partner. By asking key questions, we guide you toward long-term business planning and execution. The result? A transformation roadmap with recommendations for short-, medium-, and long-term improvements, along with a business case for a procurement operating model change.

Real value for our clients

Explore how organizations we've partnered with have gained valuable insights and seen improvements through our procurement TOM projects.

VIEW ALL CASE STUDIES

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